Promise App Privacy Policy
Last updated: July 3rd 2025
1. Introduction
Welcome to Promise (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application (the “App”).
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address)
- Profile information (profile picture, bio)
- Promise content (commitments, wagers, completion status)
- Communications with other users
- Feedback and support requests
2.2 Information Automatically Collected
- Device information (device type, operating system)
- App usage data (features used, interaction patterns)
- Log data (access times, app crashes)
- Performance data (app stability, loading times)
2.3 Information From Third Parties
- Authentication data when you sign in using third-party services
- Public information from linked social media accounts (if applicable)
3. Health Data Collection and Use
3.1 Health Data We Access
When you use health-related promises and challenges, we access the following health data with your explicit permission:
- Step Count: Daily step data from Apple HealthKit or manual entry
- Distance Walked: Walking and running distance measurements
- Flights Climbed: Stair climbing activity data
3.2 Health Data Sources
- Apple HealthKit (iOS): Automatic syncing of health metrics when permissions are granted
- Manual Entry: Health data you manually input into the app
3.3 How We Use Health Data
We use your health data exclusively for the following purposes:
- Automatic verification of health-related promises (e.g., step goals, distance targets)
- Tracking progress toward your fitness and wellness commitments
- Determining completion status of health-based challenges
- Providing notifications about achieved health goals
- Calculating challenge statistics and rankings
3.4 Health Data Storage and Privacy
- Processing Only: Health data values are processed for verification but are NOT stored permanently on our servers
- Completion Records: We only store completion status, verification metadata, and achievement records
- No Raw Data Storage: Your actual health measurements (step counts, distances) are not retained in our database
- Temporary Processing: Health data is used immediately for verification and then discarded
- Secure Transmission: All health data is transmitted using encrypted connections
3.5 Health Data Permissions
- Health data access requires your explicit consent through device permissions
- You can revoke health data permissions at any time through your device settings
- The app will prompt you for health permissions only when you join challenges that require health data
- You can participate in non-health challenges without granting health permissions
3.6 Health Data Sharing
- We do NOT share your raw health data with other users
- We do NOT sell your health data to third parties
- Only achievement status and progress summaries are visible to other challenge participants
- Health data is NOT used for advertising or marketing purposes
4. How We Use Your Information
We use your information to:
- Provide and maintain the App
- Create and manage your account
- Process your promises and track completions
- Connect you with other users
- Send notifications about your promises and activities
- Improve the App and develop new features
- Ensure the security of the App
- Comply with legal obligations
5. Information Sharing and Disclosure
5.1 Information Visible to Other Users
- Your profile name and picture
- Your promises and their status
- Your ranking and achievement data
5.2 Service Providers
We may share information with third-party service providers who help us:
- Host the App and store data
- Process analytics
- Send notifications
- Provide customer support
5.3 Legal Requirements
We may disclose information if required by law or in response to valid requests from public authorities.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Control app permissions on your device
7.1 Health Data Rights
Regarding your health data, you specifically have the right to:
- Grant or deny health data access permissions through your device settings
- Revoke health data permissions at any time, which will stop automatic health data syncing
- View what health promises require health data before joining challenges
- Participate in challenges that don't require health data
- Request information about how your health data has been processed
- Contact us with health data privacy concerns or questions
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account at any time.
8.1 Health Data Retention
Important: We do NOT retain your raw health data values. Health data is processed temporarily for promise verification and then immediately discarded. Only the following health-related records are retained:
- Promise completion status (whether you achieved your health goal)
- Verification metadata (timestamp, source type, verification ID)
- Challenge statistics and progress summaries
- Achievement records and rankings
These records are deleted when you delete your account or upon request.
9. Children's Privacy
The App is not intended for children under 13. We do not knowingly collect information from children under 13.
10. International Data Transfers
Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Third-Party Links and Services
The App may contain links to third-party services. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
12. Analytics and Tracking
We use analytics tools to understand app usage and improve our services. You can opt out of certain analytics through your device settings.
13. Changes to This Policy
We may update this privacy policy periodically. We will notify you of material changes through the App or via email.
14. California Privacy Rights
California residents have additional rights regarding their personal information under the CCPA. Contact us to exercise these rights.
15. Contact Us
If you have questions about this privacy policy or our practices, contact us at:
- Email: support@ipromise.app
For specific questions about health data collection, usage, or your health data rights, please include “Health Data Privacy” in your email subject line.
16. Consent
By using the App, you consent to our collection, use, and disclosure of information as described in this privacy policy.